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Tech Team Callbacks
support@supplypartners.com.au
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Could someone please call Peter from Tableland Solar on 0419 654 935 as he is having some issues with getting the RS485 meter link kit to work with a Fronius Inverter/Smart meter. Thank you
by Bradley Flavel - 02:05 - 4 Nov 2022 -
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Hi Team, is the curved L foot the ER-I-25?
by Matthew Thomson - 10:54 - 4 Nov 2022 -
where is the customer based?
by Andrew Thomson - 10:10 - 4 Nov 2022 -
Hi Lauren, it is best the customer arrange this with Selectronic directly
by Andrew Thomson - 10:10 - 4 Nov 2022 -
Hey team are we able to organise a symo 8.2 to be sent to selectronic for an upgrade? Or would a customer usually have to undertake this process themselves? I have Andy from Solar Architects enquiring
by Lauren Haworth - 10:06 - 4 Nov 2022 -
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Awesome, thanks guys
by Sheranya Garlapati - 09:44 - 4 Nov 2022 -
I'm speaking with him now.
by Josh O’Connor - 09:39 - 4 Nov 2022 -
Re: Tech Team Callbacks
Thanks @Sheranya Garlapati we're just in a meeting and will call after.
by Gordon Craik - 09:36 - 4 Nov 2022 -
Hi guys, can someone please call Shashi on +678-7446933. He has a few questions regarding Inverters and batteries. thank you
by Sheranya Garlapati - 09:21 - 4 Nov 2022 -
Thank you Gordon 🙏
by Sheranya Garlapati - 02:58 - 3 Nov 2022 -
Called :+1
by Gordon Craik - 12:52 - 3 Nov 2022 -
Hi guys can someone please give Jedd a call on 0433 212 160 . Fronius directed him to contact us regarding the datacable he is requiring. He has a few questions regarding the same. Thank you
by Sheranya Garlapati - 11:27 - 3 Nov 2022 -
Thanks Sheranya, will call shortly.
by Gordon Craik - 10:23 - 3 Nov 2022 -
Hi guys, can someone please contact Stuart on 0406 171 085. He has a few questions regarding the Tilt legs (ER-TL-10/15). thank you
by Sheranya Garlapati - 10:06 - 3 Nov 2022 -
Thanks Brad. Tech Team will reach out shortly.
by Gordon Craik - 10:05 - 3 Nov 2022 -
Hi guys, Shane from Sunshine Coast Solar and Battery would like to speak to someone about a suitable inverter for an offgrid system that can also be used for when his customer is connected to the grid in 12 months time. His number is 0417 536 831. Thank you
by Bradley Flavel - 09:45 - 3 Nov 2022 -
No worries, I will check with him. Thank you for that.
by Sheranya Garlapati - 01:12 - 1 Nov 2022 -
Hi @Sheranya Garlapati. You've got the right product with those items. Please confirm with the customer that their cable run is under 5 meters long. This is what is required to use the 50mm2 cable. I'm sure he is aware, but it's good to check :) Thanks.
by Gordon Craik - 12:33 - 1 Nov 2022