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Tech Team Callbacks

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  • called

    by Andrew Thomson - 12:05 - 23 Jan 2023

  • called

    by Andrew Thomson - 11:57 - 23 Jan 2023

  • Could someone please call John from Kuga/Kugo on 0433 239 898 as he has some questions regarding a specific PV accessory 

    by Bradley Flavel - 11:46 - 23 Jan 2023

  • Hey team could someone please call Ben Ferguson on 0448 447 327. He works for QLD gov and they are looking to install 4 x hie-s390 modules onto a galvanised steel frame infrastructure. He is hoping to get racking to suit. He is hoping to get a quotation done up quickly. Cheers! 

    by Lauren Haworth - 11:36 - 23 Jan 2023

  • Ahh that's what he would have meant. Even the fella on the phone wasn't quite sure. Thank you!

    by Lauren Haworth - 09:57 - 20 Jan 2023
  • Re: Tech Team Callbacks
    @Lauren Haworth 
    by Wade Allen - 09:55 - 20 Jan 2023

  • The question might be is there a smart meter that is 4 DIN (sometimes referred to as Pole) wide? If so, that is the 50KA. 

    by Wade Allen - 09:54 - 20 Jan 2023

  • You sure you mean smart meter?

    by Wade Allen - 09:50 - 20 Jan 2023

  • Hey team is there a fronius smart meter available that has 4 pole capacity? 

    by Lauren Haworth - 09:41 - 20 Jan 2023

  • Cool, Thank you Andrew

    by Sheranya Garlapati - 03:21 - 19 Jan 2023
  • Re: Tech Team Callbacks
    @Sheranya Garlapati the DC isolator can handle up to 1200V strings
    by Andrew Thomson - 03:20 - 19 Jan 2023

  • called

    by Andrew Thomson - 03:17 - 19 Jan 2023

  • Hey team can someone please call Nicholas from Hush Energy - 0455 505 312. Wants to get an electrical quote on a 40kW system (using 96 canadian solar panels and a SG30CX from what I could gather) Cheers!

    by Lauren Haworth - 02:36 - 19 Jan 2023

  • Awesome, thanks for that Andrew. Spoke to the customer and he advised that he wanted a 1000v DC Isolator 

    by Sheranya Garlapati - 02:33 - 19 Jan 2023
  • Re: Tech Team Callbacks

    Thanks @Sheranya Garlapati if you go to page 68 of the December catalogue, there is a section called BOS kits for systems with rooftop DC isolators. For this we would use the line for 1-phase 5kW. To the right of that it will show you how many of each product is needed. Please let me know if you have any questions or if you want me to check once done. Thanks!

    by Andrew Thomson - 02:32 - 19 Jan 2023

  • Goodwe 5kw

    by Sheranya Garlapati - 02:24 - 19 Jan 2023
  • Re: Tech Team Callbacks

    Hi @Sheranya Garlapati interesting way they have described it! Can you please confirm what inverter size they are using?

    by Andrew Thomson - 02:23 - 19 Jan 2023

  • Hi Team, can someone please tell me what thwe code is for -   DC isolator with Visor Single phase electrical kit. Thank you

    by Sheranya Garlapati - 02:15 - 19 Jan 2023

  • calling

    by Andrew Thomson - 12:29 - 18 Jan 2023

  • BYD parrelling into Gen24 

    by Josh O’Connor - 11:32 - 18 Jan 2023