Archives
Tech Team Callbacks
support@supplypartners.com.au
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Hey team could someone please call Manoj from Vagus Energy on 03 7065 9813. Asking about Tigo Optimisers and panel monitoring. Cheers
by Lauren Haworth - 04:10 - 14 Sept 2023 -
Calling Joel
by Jordan Meikle - 02:25 - 14 Sept 2023 -
Joel from MyGrid - 0422 065 067 - just bought a grid protect board and needs to ask a few questions. Can someone give him a call when you're done eating sausages. Karl's client
by Lauren Haworth - 12:02 - 14 Sept 2023 -
Re: Tech Team Callbacks
@Jordan Meikle is correct here, and the SDS screw isn't a stocked item it sounds like potentially a generic product?
by Andrew Thomson - 09:08 - 14 Sept 2023 -
Re: Tech Team Callbacks
From my understanding, the CR1-TM Tee/Cross Brackets don't come in different sizes? It's something that you more attach to the cable trays (which do come in 150mm and 300mm variants) to form a tee or a cross section. @Andrew Thomson would you be able to confirm if this correct?
by Jordan Meikle - 08:33 - 14 Sept 2023 -
Theyre also chasing 150mm Tee/Cross Bracket?
by Matthew Thomson - 08:31 - 14 Sept 2023 -
Re: Tech Team Callbacks
Hey @Matthew Thomson they're likely chasing CR1-TM, but we don't stock any screws like that. They'll likely have to grab them at a hardware store
by Jordan Meikle - 08:27 - 14 Sept 2023 -
Hi Team, got a clenergy quote and customer is asking for two products i cant find. First one is SDS Screw Length -15mm Standard?
Second one is 300mm Tee/Cross Bracket, they gave the code CR1-300-TM but that doesnt match anything in our system.
by Matthew Thomson - 08:21 - 14 Sept 2023 -
Calling Luke
by Jordan Meikle - 10:52 - 12 Sept 2023 -
Hi team, could someone please call Luke from Energy Medic 0425 261 148 regarding how to set up a Fronius snap inverter with Gen24 using SwitchDin droplet?
by Karl Raffe - 10:32 - 12 Sept 2023 -
Will do. I'll give them a call after the meeting
by Jordan Meikle - 09:30 - 11 Sept 2023 -
Re: Tech Team Callbacks
@Jordan Meikle I'll be busy helping out an installer onsite for a while. Please have a chat to George and gain a better understanding of their problem. It's ok to tell them you aren't familliar with the product but just take down a more detailed explanation and email it through to me thanks
by Andrew Thomson - 09:29 - 11 Sept 2023 -
Hi Team, Can you please call George on 0407 800 288, he needs help with a weird eGauge set up where the system is installed separate from the house
by Matthew Thomson - 09:13 - 11 Sept 2023 -
Jordan*
by Jordan Meikle - 03:34 - 8 Sept 2023 -
Calling Jorda
by Jordan Meikle - 03:33 - 8 Sept 2023 -
Hi team could someone please call Jordan from NRSE on 0422 143 936 regarding wiring contactor in GP-Lite? He mentioned also if we have a wiring diagram available to send him that would be great too
by Karl Raffe - 03:08 - 8 Sept 2023 -
Called Roger
by Jordan Meikle - 08:55 - 6 Sept 2023