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Tech Team Callbacks
support@supplypartners.com.au
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Re: Tech Team Callbacks
@Andrew Thomson would you please call Mr king on 0439611321, he requires Tech info for a GI job in Chinchilla.
by Maria Mavrin - 09:42 - 15 Dec 2020 -
Dale - Essential Energy - wifi kits - 0422 320 867
by Jessica Cornwell - 08:26 - 15 Dec 2020 -
Done. AT
by Andrew Thomson - 12:38 - 14 Dec 2020 -
PLEASE CALL Rob re Fronius dc connector kit? 0406227722
by Zachary White - 11:33 - 14 Dec 2020 -
onto it
by Andrew Thomson - 11:15 - 11 Dec 2020 -
Rosie - Arkana - Tilt Q's - 0450323056
by Zachary White - 11:15 - 11 Dec 2020 -
Thanks Wade, sounds like you're all over it. It amazes me how some installers think around a corner is direct line of sight haha
by Andrew Thomson - 10:26 - 11 Dec 2020 -
Re: Tech Team Callbacks
@Andrew Thomson .... Spoke with Sam from Captain's. He's installed them before, but is having trouble linking. Using High Gain. Knows to extend the 485 not antenna. Told him to bring the meters next to each other and power up to see if they link and if they do, then try again with the antenna's and direct line of sight at a distance, and if that works then he will have to figure out the line of sight better at the inverter as it was around a corner.
by Wade Allen - 10:23 - 11 Dec 2020 -
yep
by Wade Allen - 09:26 - 11 Dec 2020 -
Re: Tech Team Callbacks
@Wade Allen I will be on the phone to NRG after the sales meeting for at least 30 minutes helping them with RS485 programming. Can you please try and hep Dan?
by Andrew Thomson - 09:23 - 11 Dec 2020 -
pleae call asap
by Jessica Cornwell - 09:15 - 11 Dec 2020 -
Dan - Captain solar - Wifi485 help - on site - 0488 657 733
by Jessica Cornwell - 09:15 - 11 Dec 2020 -
Spoke with Dale all sorted
by Andrew Thomson - 01:28 - 10 Dec 2020 -
Called and left voicemail
by Andrew Thomson - 12:54 - 10 Dec 2020 -
Dale - essential energy - symo gen 23 tech info - 0422320867
by Jessica Cornwell - 12:33 - 10 Dec 2020 -
Called Brad
by Andrew Thomson - 10:08 - 10 Dec 2020 -
Brad - FNQ - BYD Batteriy help - 0408 764 850
by Sallyanne Armstrong - 08:25 - 10 Dec 2020 -
called
by Andrew Thomson - 02:03 - 9 Dec 2020 -
Adam - Mada Electrical - Sungrow Smart Metre tech help - 0402 918 048
by Sallyanne Armstrong - 12:50 - 9 Dec 2020 -
called
by Andrew Thomson - 12:45 - 9 Dec 2020