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Tech Team Callbacks
support@supplypartners.com.au
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all sorted
by Andrew Thomson - 02:26 - 28 Apr 2022 -
Jack from SAE Group is onsite at the moment and needs help with a MAINSPRO Network Protection Relay installation
0434 510 315
by Bradley Flavel - 01:00 - 28 Apr 2022 -
called
by Andrew Thomson - 02:16 - 27 Apr 2022 -
could someone please call Scott Impact Energy0432342840. Has a customer wanting 30Kwh of storage across a couple of inverters
by Ray Willey - 12:47 - 27 Apr 2022 -
On it
by Gordon Craik - 11:50 - 21 Apr 2022 -
Re: Tech Team Callbacks
@Gordon Craik did you want to have a crack at Ray's request?
by Andrew Thomson - 11:49 - 21 Apr 2022 -
thanks
by Ray Willey - 10:34 - 21 Apr 2022 -
SO71797 has a Selectronic/BYD configuration. Customer is looking for a wiring and comms diagram. I can't find anything in tech drive??? Can someone please send me something???
by Ray Willey - 10:34 - 21 Apr 2022 -
Called Vince
by Andrew Thomson - 01:48 - 19 Apr 2022 -
thanks
by Ray Willey - 12:18 - 19 Apr 2022 -
Hi could someone call Vince0418509145 Solahart SShine Coast. 3phase hybrid invert extension question
by Ray Willey - 12:18 - 19 Apr 2022 -
calling now
by Andrew Thomson - 09:01 - 19 Apr 2022 -
Goodwee tech support has not been that helpful
by Ray Willey - 08:43 - 19 Apr 2022 -
Hey guys Grant Falk 0434986557 needs assistance with first Goodwee inverter/battery set up
by Ray Willey - 08:42 - 19 Apr 2022 -
Great thanks
by Matthew Thomson - 11:08 - 13 Apr 2022 -
Re: Tech Team Callbacks
@Matthew Thomson Called Paul, all sorted. He is going to contact you to include the RS485 WIFI kit + antenna and power supply for his order. He is also going to request either the SG15RT or SG20RT, I believe there are a few left in stock of those.
by Gordon Craik - 11:02 - 13 Apr 2022 -
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Re: Tech Team Callbacks
Hi @Gordon Craik i have sent you an email from Paul at Solar Connections, he is asking about RS485 wifi kits now and hes had a fair few questions for me already, i think it would be best if one of the tech team gives him a call to help him quicker. His number is 0425 259 206
by Matthew Thomson - 08:45 - 13 Apr 2022 -
Wade has called. Thanks Nive :)
by Gordon Craik - 01:44 - 7 Apr 2022 -
Re: Tech Team Callbacks
@Wade Allen Hi Wade, a customer has requested if you could please call him to assist on installing the contactor for the batteries as he is currently on site.. Loren - 0407722179. Thank you.
by Nive Lemana - 12:48 - 7 Apr 2022