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Tech Team Callbacks

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  • called richard

    by Andrew Thomson - 09:42 - 1 Mar 2022
  • Re: Tech Team Callbacks

    Hi @Andrew Thomson Richard from Solar Depot is on site now and having issues with his RS485 kit he bought from us about 18 months ago. Using a Fronius Inverter. 0427 511 545.

    by Bradley Flavel - 09:19 - 1 Mar 2022

  • Nicole - Rexel - BYD LVS 4.0 tech questions - 0437 305 987

    by Jessica Cornwell - 01:29 - 28 Feb 2022

  • Morning Gents. Malcolm (sorry didn't get business name) rang and was hoping to get some support with an issue he's having on an install - SG5K inverter with a RESU 6.5. He says that when he goes to turn the system on, the ABB circuit breaker trips and won't allow him to commission the system. His number is 0416 391 470. Thanks.

    by Gordon Craik - 11:55 - 25 Feb 2022

  • called

    by Andrew Thomson - 11:46 - 25 Feb 2022

  • AGL - Martin - RS485 wifi kit 2, - asking about compatibility  - 0415 380 935 

    by Jessica Cornwell - 10:26 - 25 Feb 2022

  • called Peter

    by Andrew Thomson - 11:37 - 24 Feb 2022
  • Re: Tech Team Callbacks

    Morning @Andrew Thomson :) Peter from Sunstainable rang to speak to you directly. I told him you'd call back when you were back at your desk - 0487 365 702. Many thanks  

    by Gordon Craik - 10:23 - 24 Feb 2022
  • Re: Tech Team Callbacks
    Hey AT,

    not seeing anything forwarded here?

    Alexey Nikitine​
    Head of Utility Partnerships
    Business Development Manager
    		07 3122 7584 (EXT 4042) | M: 0429678552
    		www.supplypartners.com.au
    		184 Bluestone Circuit, Seventeen Mile Rocks, 4073, QLD
    On Thu, Feb 24, 2022 at 9:20 AM Andrew Thomson <andrewt@supplypartners.com.au> wrote:
    @Alexey Nikitine did you want to phone Ben as above?
    Kind regards,
    Andrew Thomson
    Business Development Manager
    Technical Team
    		07 3122 7584 (EXT 4016) | 0428938255
    		www.supplypartners.com.au
    		184 Bluestone Circuit, Seventeen Mile Rocks, 4073, QLD
    Please ensure you email orders@supplypartners.com.au for all stock orders.
    All pricing is exclusive of GST & Freight unless expressed otherwise. 


    Sent by Supply Partners Pty Ltd using Odoo.



    --
    Alexey Nikitine
    Head of Utility Partnerships
    Business Development Manager
    		07 3122 7584 (EXT 4042) | M: 0429678552
    		www.supplypartners.com.au
    		184 Bluestone Circuit, Seventeen Mile Rocks, 4073, QLD
    by Alexey Nikitine - 09:44 - 24 Feb 2022

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  • Re: Tech Team Callbacks
    @Alexey Nikitine did you want to phone Ben as above?
    by Andrew Thomson - 09:20 - 24 Feb 2022

  • Lotus Electrical - Ben - 0436 028 213 - wanting to confirm what cables he needs for SO70662 as it says "conductor cross-sectional area up to 16mm2" in the online installation notes of the BYD HVS. I can't seem to see any battery cables less than 35mm2.

    by Bradley Flavel - 08:53 - 24 Feb 2022
  • Re: Tech Team Callbacks

    Hi @Wade Allen could you please give Leah from Abundant Solar a call when you can, she asked to speak to you about Solar pump inverters - 0430645838. If unavailable, then to call Byron on 0435076014. Thanks!

    by Nive Lemana - 03:35 - 23 Feb 2022

  • called

    by Andrew Thomson - 12:37 - 23 Feb 2022

  • Darren - Ipswich Solar - Purchased a SH5k-30 hybrid on SO68264 - asking why its saying expired - 0400 992 222 

    by Jessica Cornwell - 12:31 - 23 Feb 2022

  • called Marty

    by Andrew Thomson - 03:47 - 22 Feb 2022

  • Hi Team. Sorry, Marty from Moran Power Solutions rang asking for some help installing a SG10 (Sungrow) inverter. He wasn't very forthcoming regarding the system sorry and just wanted to talk to someone. 0408 966 729. He's standing at the job currently waiting for a callback.

    by Gordon Craik - 03:35 - 22 Feb 2022
  • Re: Tech Team Callbacks

    G'day Team. @Andrew Thomson would you mind calling Lloyd from Solar Water Wind (new customer) about the Switch DIN products please? Lloyd is installing a system using 3 x GEN 24s + 3 x BYDs and is struggling to get his hands on the right Switch DIN system. Contact is: 0416 234 000. I'll cc you into an email I'm sending him with the price list. Would love to listen to the call if possible please? Thanks heaps.

    by Gordon Craik - 03:13 - 22 Feb 2022

  • I left a voicemail with maddison and asked him to send me through information on the problem he is facing.

    by Andrew Thomson - 03:55 - 21 Feb 2022

  • calling

    by Andrew Thomson - 10:55 - 21 Feb 2022

  • Green energy tech -Matt -  Lg chem rack mount batteries - 0410454044 

    by Jessica Cornwell - 09:15 - 21 Feb 2022