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Tech Team Callbacks
support@supplypartners.com.au
Re: Tech Team Callbacks
@Andrew Thomson Sorry I worded it badly, I suggested that he should change the snap to a GEN 24, he didn't mention increasing the size, but wanted the back up capability if possible. I detailed a 5kw because I am aware of the wait on the larger models. I suggested 5kw GEN 24 13.8kw BYD HVM.
Kind regards
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@Mark Coles Sorry from Teagan's message it sounded like he was lookng to replacing the SnapINverter. If he adds a GEN24 inverter with battery, the GEN24 can provide backup but the snapinverter will turn off in a power outage. if you do quote the GEN24 be sure to quote the contactor and relay for backup
Andrew Thomson
Technical Team
T: 07 3122 7584 (EXT 4016)
M: 0428938255
184 Bluestone Circuit, Seventeen Mile Rocks, 4073, QLD
Sent by Supply Partners Pty Ltd using Odoo.
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by Mark Coles - 10:14 - 20 Sept 2023
Reference
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Re: Tech Team Callbacks
@Mark Coles Sorry from Teagan's message it sounded like he was lookng to replacing the SnapINverter. If he adds a GEN24 inverter with battery, the GEN24 can provide backup but the snapinverter will turn off in a power outage. if you do quote the GEN24 be sure to quote the contactor and relay for backup
by Andrew Thomson - 09:56 - 20 Sept 2023-
Re: Tech Team Callbacks
@Andrew Thomson Sorry I worded it badly, I suggested that he should change the snap to a GEN 24, he didn't mention increasing the size, but wanted the back up capability if possible. I detailed a 5kw because I am aware of the wait on the larger models. I suggested 5kw GEN 24 13.8kw BYD HVM.Kind regardsOn Wed, Sep 20, 2023 at 9:56 AM Andrew Thomson <andrewt@supplypartners.com.au> wrote:Mark Coles Business Development Manager 07 3122 7584 (EXT 4091) | M: 0447331658 22‑26 Jay Street, Townsville, QLD, 4818 @Mark Coles Sorry from Teagan's message it sounded like he was lookng to replacing the SnapINverter. If he adds a GEN24 inverter with battery, the GEN24 can provide backup but the snapinverter will turn off in a power outage. if you do quote the GEN24 be sure to quote the contactor and relay for backup
Andrew Thomson
Technical Team
T: 07 3122 7584 (EXT 4016)
M: 0428938255
184 Bluestone Circuit, Seventeen Mile Rocks, 4073, QLD
Sent by Supply Partners Pty Ltd using Odoo.
--Mark Coles Business Development Manager 07 3122 7584 (EXT 4091) | M: 0447331658 22‑26 Jay Street, Townsville, QLD, 4818
by Mark Coles - 10:14 - 20 Sept 2023
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