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Tech Team Callbacks

support@supplypartners.com.au

  • Could someone please call Jet from SCE on 0413 217 244, he is having difficulty getting a RS485 Meter link kit to work and is under the pump to get it sorted for his customer today, thank you


    by Bradley Flavel - 10:01 - 16 Sept 2022
  • Re: Tech Team Callbacks
    @John Woods the only "benefit" to using a SCERT, is if they ever wanted to potentially go off-grid or hybrid later on they can pair it with a Selectronic SP PRO and the SP Pro will be able to control the inverter

    by Andrew Thomson - 02:34 - 8 Sept 2022
  • Hi Team I have a customer requesting the Fronius primo 8.2 inverter, he is using 11.1kw of panels what would be the benefit of using the (SCERT)?  


    by John Woods - 01:10 - 8 Sept 2022
  • Spoke to Mark. Thanks Brad.


    by Gordon Craik - 02:58 - 2 Sept 2022
  • Could someone please call Mark Webb from Mark Webb Electrical Contractors on 0416 071 396 as he's concerned about the ISC of the PS390's and using a Sungrow SG5K-D inverter with it


    by Bradley Flavel - 02:11 - 2 Sept 2022
  • Attempted to call Craig. Didn't answer.


    by Gordon Craik - 01:18 - 1 Sept 2022
  • Awesome thanks Gordon!


    by Lauren Haworth - 11:15 - 1 Sept 2022
  • Could someone please call Craig from Clean Power Australia on 0412 268 034 regarding connecting a sungrow battery to a system and the regulations that he needs to follow? Thank you


    by Bradley Flavel - 11:14 - 1 Sept 2022
  • Hi Lauren. The BMS (battery management system) for BYDs are all inbuilt in the BCU (Battery Control Unit) for the HV series, and the PDU (Power Distribution Unit) for the LV series. Cheers.


    by Gordon Craik - 10:34 - 1 Sept 2022
  • Hey team quick question - is there such thing as a BYD BMS? I'm thinking it's just another term for a PDU (sorry this isn't a call back)


    by Lauren Haworth - 10:17 - 1 Sept 2022
  • Spoke to Luke. Thanks Brad.


    by Gordon Craik - 03:24 - 31 Aug 2022
  • Spoke to Greg. Thanks Lauren.


    by Gordon Craik - 03:06 - 31 Aug 2022
  • Could someone please call Luke Hardy from Smart Consult on 0414 366 866 regarding Switchdin and Ergon and Energex Dynamic Standard for small IES connections


    by Bradley Flavel - 01:42 - 31 Aug 2022
  • Hey can someone please call Greg Machin on 0415 386 616 - regarding new batteries for a Fronius Symo inverter as he no longer wants to use LG batteries


    by Lauren Haworth - 01:27 - 31 Aug 2022
  • Re: Tech Team Callbacks

    Spoke to Dave. Going to be calling you to discuss SwitchDin options for this application/solution @Ray Willey 


    by Gordon Craik - 11:13 - 31 Aug 2022
  • can someone please call Dave Dorron AC Electrical Bundaberg. On site in the bush with 2 x GEN24 issue. 0419656526. Thanks


    by Ray Willey - 09:51 - 31 Aug 2022
  • Andrew has spoken to him.


    by Gordon Craik - 03:42 - 30 Aug 2022
  • please call Adam from Sublec 0406566202 has an eGuage issue


    by Ray Willey - 02:01 - 30 Aug 2022
  • Calling now.


    by Gordon Craik - 12:27 - 26 Aug 2022
  • thanks


    by Ray Willey - 10:43 - 26 Aug 2022