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  • Thanks Brad. Tech Team will reach out shortly.

    by Gordon Craik - 10:05 - 3 Nov 2022

  • Hi guys, Shane from Sunshine Coast Solar and Battery would like to speak to someone about a suitable inverter for an offgrid system that can also be used for when his customer is connected to the grid in 12 months time. His number is 0417 536 831. Thank you

    by Bradley Flavel - 09:45 - 3 Nov 2022

  • No worries, I will check with him. Thank you for that.

    by Sheranya Garlapati - 01:12 - 1 Nov 2022

  • Hi @Sheranya Garlapati. You've got the right product with those items. Please confirm with the customer that their cable run is under 5 meters long. This is what is required to use the 50mm2 cable. I'm sure he is aware, but it's good to check :) Thanks.

    by Gordon Craik - 12:33 - 1 Nov 2022

  • SO89521 - Thank you

    by Sheranya Garlapati - 12:29 - 1 Nov 2022

  • Or send me the PO please! Thanks!

    by Gordon Craik - 12:28 - 1 Nov 2022
  • Re: Tech Team Callbacks

    Hi @Sheranya Garlapati can you provide the SO number please and I'll have a look! Thanks!

    by Gordon Craik - 12:26 - 1 Nov 2022

  • Hi guys, Please advise if I got the right product for the below code from customer's PO. lugs - 50/M10 - ALCL50M10. Thank  you

    by Sheranya Garlapati - 11:33 - 1 Nov 2022
  • Re: Tech Team Callbacks

    Hey @Lauren Haworth Fronius said that they recommend a solutions partner that could look at repairing the IG unit. Are you able to ask why the customer they wanted to get one? Fronius assumes it's a replacement?

    by Gordon Craik - 03:08 - 28 Oct 2022
  • Re: Tech Team Callbacks

    Hey Loz. Sorry, I've never seen one of those before :( It's possible @Andrew Thomson or @Wade Allen may have come across these in their time. I'll ask the Fronius guys in our Whatsapp group though.

    by Gordon Craik - 02:52 - 28 Oct 2022

  • Hey team do you know anyone who could supply Fronius IG 40/60 HV inverters (outdoor)? Never heard or seen them 

    by Lauren Haworth - 01:53 - 28 Oct 2022

  •  <3 

    by Gordon Craik - 10:05 - 28 Oct 2022
  • Re: Tech Team Callbacks

    Hi @Gordon Craik these three seem like calls for me so I will work through them

    by Andrew Thomson - 09:14 - 28 Oct 2022

  • Hey team when you get the chance could someone please call Jamie from Volteam Electric on 0416 067 722 regarding Grid Protection boards

    by Lauren Haworth - 01:44 - 27 Oct 2022

  • Hi guys, Shaan from Sustainable Energy Solutions - 0406 674 226 had some questions regarding production monitoring of a 200kW system(2 x 100kW Fimer inverters). Solar Analytics have advised him to speak to someone in our Tech team regarding it. Thank you

    by Bradley Flavel - 01:09 - 27 Oct 2022

  • Hi guys , can someone please call Jarrod from Middys- Minchinbury on 0296771444. He has a few questions regarding the snap inverters. Thank you

    by Sheranya Garlapati - 08:12 - 27 Oct 2022
  • Re: Tech Team Callbacks
    @John Woods the GW5000-EH grid tied version can offer emergency backup. If they have the standard grid connect version the emergency backup is provided directly via solar panels during a daytime outage. So the recommended thing to do is wire a double powerpoint to it. If this is the enquiry you sent a message about that someone who has life saving equipment they need to back up, I would suggest a robust solution with battery storage such as Selectronic. We would also need to check with the manufacturer that they approve to be used with life saving equipment
    by Andrew Thomson - 06:30 - 27 Oct 2022

  • I have to call Ross back with another query so no need to call him unless you need more info THX JPW

    by John Woods - 08:45 - 26 Oct 2022

  • Hi All, I have had a request for a 5KW single phase inverter with an emergancy back up!  Ross from L&H Tamworth 

    by John Woods - 08:44 - 26 Oct 2022

  • Could someone please call Brendan -on 0467 764 311 ? He has some questions regarding a off-grid project potentially involving Selectronic products and Selectronic has advised him to speak to our Tech Team. Thank you

    by Bradley Flavel - 09:00 - 25 Oct 2022