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Tech Team Callbacks
support@supplypartners.com.au
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yeah, phone is ringing hot though so please jump in wherever you can
by Andrew Thomson - 10:24 - 15 June 2023 -
Re: Tech Team Callbacks
@Wade Allen Jordan is on annual leave for the next week
by Andrew Thomson - 10:11 - 15 June 2023 -
Re: Tech Team Callbacks
@Lena Carson our suppliers don't offer a 25A inline fuse option. Only 20A and 30A in the inline option
by Andrew Thomson - 08:59 - 15 June 2023 -
No answer, left a message
by Jordan Meikle - 08:29 - 14 June 2023 -
Calling Mel
by Jordan Meikle - 08:22 - 14 June 2023 -
Re: Tech Team Callbacks
@Jordan Meikle Can you please call Mel above? just confirming that 1x datamanager is required in a system with multiple snapinverters. The Datamanager card needs to be in the master inverter. IF you have multiple snapinverters daisy chained together, the slave units don't need a datamanager card. Also a key point, we don't carry Symo 20 in light versions. We carry ECO 25 and ECO 27 in light versions
by Andrew Thomson - 07:17 - 14 June 2023 -
Hi Lena, i just responded on whatsapp
by Andrew Thomson - 01:51 - 9 June 2023 -
Left a message
by Jordan Meikle - 01:04 - 9 June 2023 -
Calling Matt
by Jordan Meikle - 01:03 - 9 June 2023 -
Re: Tech Team Callbacks
@Sheranya Garlapati Hey Sheranya, I'll send you a copy of the warranty document to send to the customer, but it's a base 5 years + additional 5 years if they register the inverter with Fronius's Solar.web within 24 months of installation.
by Jordan Meikle - 12:20 - 7 June 2023