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Tech Team Callbacks

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  • You sure you mean smart meter?

    by Wade Allen - 09:50 - 20 Jan 2023

  • Hey team is there a fronius smart meter available that has 4 pole capacity? 

    by Lauren Haworth - 09:41 - 20 Jan 2023

  • Cool, Thank you Andrew

    by Sheranya Garlapati - 03:21 - 19 Jan 2023
  • Re: Tech Team Callbacks
    @Sheranya Garlapati the DC isolator can handle up to 1200V strings
    by Andrew Thomson - 03:20 - 19 Jan 2023

  • called

    by Andrew Thomson - 03:17 - 19 Jan 2023

  • Hey team can someone please call Nicholas from Hush Energy - 0455 505 312. Wants to get an electrical quote on a 40kW system (using 96 canadian solar panels and a SG30CX from what I could gather) Cheers!

    by Lauren Haworth - 02:36 - 19 Jan 2023

  • Awesome, thanks for that Andrew. Spoke to the customer and he advised that he wanted a 1000v DC Isolator 

    by Sheranya Garlapati - 02:33 - 19 Jan 2023
  • Re: Tech Team Callbacks

    Thanks @Sheranya Garlapati if you go to page 68 of the December catalogue, there is a section called BOS kits for systems with rooftop DC isolators. For this we would use the line for 1-phase 5kW. To the right of that it will show you how many of each product is needed. Please let me know if you have any questions or if you want me to check once done. Thanks!

    by Andrew Thomson - 02:32 - 19 Jan 2023

  • Goodwe 5kw

    by Sheranya Garlapati - 02:24 - 19 Jan 2023
  • Re: Tech Team Callbacks

    Hi @Sheranya Garlapati interesting way they have described it! Can you please confirm what inverter size they are using?

    by Andrew Thomson - 02:23 - 19 Jan 2023

  • Hi Team, can someone please tell me what thwe code is for -   DC isolator with Visor Single phase electrical kit. Thank you

    by Sheranya Garlapati - 02:15 - 19 Jan 2023

  • calling

    by Andrew Thomson - 12:29 - 18 Jan 2023

  • BYD parrelling into Gen24 

    by Josh O’Connor - 11:32 - 18 Jan 2023

  • Dimitri - Solar Professionals - 0447 251 324 

    by Josh O’Connor - 11:31 - 18 Jan 2023

  • Calling Jeff

    by Andrew Thomson - 03:38 - 17 Jan 2023
  • Re: Tech Team Callbacks
    @Sheranya Garlapati we are still in the process of loading into the system. No stock 
    by Andrew Thomson - 03:34 - 17 Jan 2023

  • Hi team, when I enter GW5000D-NS in the system , i see a pop up saying " Replaced with GW5000-DNS-30" but I am unable to find it in the system. Please advise if there is different code. Thank you

    by Sheranya Garlapati - 02:08 - 17 Jan 2023

  • Can someone please call Jeff on 0400 481 812 ? He has a few questions regarding the Redback Technologies. Thank you

    by Sheranya Garlapati - 01:59 - 17 Jan 2023

  • called

    by Andrew Thomson - 11:55 - 17 Jan 2023

  • Please call Phil from Smart Grid on 0477 036 586 he needs help with a ground mount system

    by Matthew Thomson - 10:36 - 17 Jan 2023